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Frequently asked questions

Common Questions

Can I get a Continuous Glucose Monitor through Perry?

At this time we do not support the use of Continuous Glucose Meters.

How do I sign up for Perry Health?

If you are interested in Perry Health’s services, you can call us at 469-772-9400 and one of our Enrollment Specialists will ask you a few questions about your medical history to determine if you qualify. The process doesn’t take more than a few minutes, and the Enrollment Specialist can answer any questions you may have.

What happens after I sign up?

Your Enrollment Specialist will schedule you for an introduction with your Accountability Coach, who will further gather some additional information about your medical history and determine your goals. Your Coach will help to schedule various consultations with our clinical team and dietitians, who will help guide you on your journey to lower you A1c. You'll meet with your coach a couple times a month for 10-15 minutes, as well as have structured 30 minute meetings with our clinical and dietary team. We'll also ship out your cellular connected Blood Glucose Meter and strips and supplies will be regularly delivered to you. If your readings ever trigger an alert in our system, a member of the clinical team will reach out immediately.

Who is Perry for?

Seniors 65 years and older with type 2 diabetes are eligible for Perry Health's service.

Who is eligible to join Perry Health?

Seniors 65 and older, with Medicare Part-B or an eligible Medicare Advantage Plan are eligible to receive Perry Health's services at little to no out of pocket costs.

How much does Perry cost?

Due to the Public Health Emergency as a result of the Covid-19 Pandemic, there are no out of pocket costs for Perry Health if you are on an eligible Medicare or Medicare Advantage plan.

What type of Blood Glucose Meter does Perry send?

If you qualify for the program, we'll send you a traditional blood glucose meter that requires a small drop of blood from your finger. This is not a Continuous Glucose Monitor. Our monitor is FDA approved and is connected through Verizon's wireless network. Your readings will be instantly transmitted to our team with each reading you take.

Can I get a Continuous Glucose Monitor through Perry?

At this time we do not support the use of Continuous Glucose Meters.

Do you prescribe medications?

At times, our doctors or clinical team will adjust your medications or doses while working in close contact with your Primary Care physician or Endocrinologist.

Does Perry accept insurance?

Yes. We accept Medicare Part-B and several Medicare Advantage plans. Call us at 469-772-9400 and we can check your eligibility.

What can I eat on the program?

Your team of Dietitians will work with you to create a customized plan while you are on Perry. There is no one-size fits all approach to diet and nutrition, so our team customizes your plan based on your specific needs.

Where are you located?

While we were founded in New York City and call that our home base, Perry is a remote clinic. Our clinical team is licensed to operate in over 11 states. There are no in-person visits with Perry. All of your meetings with our team occur over the telephone or through video. You can also text your care team any time day or night.

Frequently asked questions

Our Program

How is Perry different than going to my doctor?

Because your readings are instantly transmitted to our team each time you take one, we are able to react to trends and alerts in the data in real time. The Perry program is made to supplement your in-person care, and to give you access to a team of diabetes experts around the clock, without having to wait for your next appointment.

What is the time committment?

This answer depends on your specific needs. Some members work with us as little as 20 minutes per month, while others can have multiple 30-minute sessions with our team. It depends entirely on your goals and desired outcomes from the program.

Do I need an app to use Perry?

No. All of your interactions with your care team will be via text message and phone.

What states is Perry live in?

Currently, Perry operates in 11 states: Alabama, Arizona, Colorado, Florida, Georgia, Mississippi, New Jersey, Texas, Virginia, Utah, and Wisconsin

Does my doctor have to approve this?

Your in-person physician does not have to approve you for Perry Health. Our services are designed to supplement the in-person care you receive from your primary care provider or endocrinologist, not replace it. If you qualify for the program and you’re interested, you are able to enroll.

What type of Blood Glucose Meter does Perry send?

If you qualify for the program, we'll send you a traditional blood glucose meter that requires a small drop of blood from your finger. This is not a Continuous Glucose Monitor. Our monitor is FDA approved and is connected through Verizon's wireless network. Your readings will be instantly transmitted to our team with each reading you take.

Who is eligible to join Perry Health?

Seniors 65 and older, with Medicare Part-B or an eligible Medicare Advantage Plan are eligible to receive Perry Health's services at little to no out of pocket costs.

Who is Perry for?

Seniors 65 years and older with type 2 diabetes are eligible for Perry Health's service.

How do I sign up for Perry Health?

If you are interested in Perry Health’s services, you can call us at 469-772-9400 and one of our Enrollment Specialists will ask you a few questions about your medical history to determine if you qualify. The process doesn’t take more than a few minutes, and the Enrollment Specialist can answer any questions you may have.

Frequently asked questions

Eligibility

I am pre-diabetic, do I qualify?

Maybe. The easiest way to find out is to call us at 469-772-9400. The likely answer is yes, we can still help you if covered by your insurance.

Does Perry accept insurance?

Yes. We accept Medicare Part-B and several Medicare Advantage plans. Call us at 469-772-9400 and we can check your eligibility.

If I have a Continuous Glucose Monitor, can I use that with Perry?

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Can I get a Continuous Glucose Monitor through Perry?

At this time we do not support the use of Continuous Glucose Meters.

Frequently asked questions

Our Providers

What certifications / qualifications do Perry's coaches have?

Our Accountability Coaches are all board-certified by the National Board of Health & Wellness Coaching.

Who are the doctors and clinical team at Perry?

Our program is led by Doctors Avinash Ravilla, DO and Maria Peña, MD. Our team of Registered Nurses and Registered Dietitians are all state licensed by the various state governing bodies and have a rigorous background in diabetes care and management. Our Accountability Coaches are all board-certified by the National Board of Health & Wellness Coaching.

I have a Medicare Advantage plan, can I join Perry Health?

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Frequently asked questions

Insurance & Pricing

Can I cancel anytime?

Yes! Just call or text us and we will remove you from our program.

How much does Perry cost?

Due to the Public Health Emergency as a result of the Covid-19 Pandemic, there are no out of pocket costs for Perry Health if you are on an eligible Medicare or Medicare Advantage plan.

Frequently asked questions

Privacy and Security

What do you do with my data?

We use your data, such as Blood Glucose Readings, to guide your program and arm your care team with powerful insights to help you control your diabetes. Your information is NEVER shared. To learn more, visit our privacy section.

Is my medical information protected?

Perry is HIPAA compliant and follows strict data protection practices. Our patient's information is our most protected asset at Perry.

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